Frequently Asked Questions
Quick Answers to Common Questions About Our Services
Find comprehensive answers about Ofsted registration, compliance support, training programs, and advisory services for children's social care providers.
Dashboard & Features
Using your account dashboard effectively.
What can I see in my dashboard?
Your dashboard shows wallet balance, network statistics, recent commissions, purchase history, and network tree visualization.
How do I view my commission breakdown?
Navigate to the 'Commissions' section to see earnings by level, individual transactions, and total commission earned.
Can I download my earnings report?
Yes, you can export commission reports and transaction history as PDF or CSV files for your records.
How do I update my profile information?
Go to profile settings to update your name, email, phone number, and payment preferences.
What is the QR code feature?
Generate a QR code containing your referral link. Others can scan it to register under you instantly.
Can I see which team members are most active?
Yes, your network view shows member activity including recent purchases and referrals made.
How do I change my password?
Access account security settings to change your password. You'll need your current password to confirm the change.
What notifications will I receive?
You'll be notified of new commissions, network member activity, successful purchases, and important account updates.
Still need help?
Can't find what you're looking for? Our support team is here to help you with any questions or issues.
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